Returns & Exchanges
At Dura-Coating, we stand by the quality of our fashion collections and want you to be completely satisfied with your purchase. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn items with original tags attached into the original shipping box or a secure mailer to ensure they arrive safely.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed within 5-7 business days.